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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Over worked - Contact Center Supervisor Safelite AutoGlass Employee Review

      2.0
      Jun 17, 2024
      Contact center supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct hires are the best part of the job.

      Cons

      Over worked, extremely underpaid, constantly given more work, stringent deadlines, unable to hire for your own team, very little diversity up the ladder, micro racism, nepotism, a peer decides your workload and days off, if you live within 60 miles of the office you must work 1 day in office (leadership) or find someone else to work it. PTO and sick time are the same. Occurrences remain for 1 full year, you only grow your career if they want you to.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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