No. Just no. - Special Services Representative Safelite AutoGlass Employee Review

1.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. That's about it.

Cons

Attendance policy sucks. If you have internet issues or if you're on hold with IT for more than 45 minutes, you are required to call the call off line. It still counts against you, even if it's no fault of your own. No sick days, and any PTO has to be requested at least 2 weeks in advance. Then there's the calls. You're required to do everything you can to get them scheduled, even after they say no. The bar for wiper sales is pretty low, but it's still not easy selling them for $70 for a set (when they're only about $16 for employees). Most of management is cliquey, condescending, and play favorites with their teams. JC I had threatened termination on more than one occasion, for various reasons, mainly low sales.

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Safelite AutoGlass Response
1y
We appreciate you informing us on your experience and take these concerns of our leadership very seriously. Please email PeopleDirect@safelite.com with a detailed statement of your concerns so we can address the situation.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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