Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Set up for you to fail, im done - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      2.0
      Nov 21, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and a progressive company culture.

      Cons

      They set up a cash quote line where customers can call in for a quick quote. As a rep you get negative impacts if you dont schedule and give a quote. In fact if i say “sure i can get you a quote” instead of “i can schedule you” im impacted negatively. I cant even acknowledge the customers needs when the company told them this is what theyre doing. It is set up in a way that prevents growth because youre constantly fighting a losing battle. I am still a top performer and my JC is going to be crushed when i put in my two weeks.

      avatar
      Safelite AutoGlass Response
      1y
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Safelite AutoGlass jobs | Safelite AutoGlass salaries | Safelite AutoGlass benefits | Safelite AutoGlass interviews
      Safelite AutoGlass reviewsSafelite AutoGlass Customer Service Representative (CSR) reviewsSafelite AutoGlass review