Good Intentions, Poor Execution - Repair Technician Safelite AutoGlass Employee Review

4.0
Feb 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The company offers great benefit packages and plenty of solitude. They offer bonuses on top of hourly pay based on customer surveys and job completion rates. Since they try to hire from within the current employee pool there is opportunity for advancement. The company as a whole has wonderful intentions for their employees.

Cons

They will try to work you around the clock during the busy season. They hire on a 10-2 basis meaning that there is a possibility of a two month layoff each year. The values of the corporation are not upheld in every location. They also claim to have an "open door" policy but that is not the case. Go to management about an issue and not only will every shop in the region know who said what but the issue will not be resolved. In most cases it leads to more problems.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

avatar
Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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