Loved Sage; Has gone downhill - Director of Operations Sage Hospitality Employee Review

2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

*Sage manages a lot of hotels- pretty good travel discounts

Cons

*Home office is crazy out of touch *Talks about DNA/ Culture, and then nothing is ever implemented at the property level *The on-property HR was a joke. What they chose to focus on vs. what needed to be focused on were completely opposite. When asked questions about SOP's and Sage-related items, they never knew the correct answer which is unacceptable. *Always talk about wanting to help managers grow, but then GM and HR never help with growth opportunities.

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Sage Hospitality Response
5mo
Dear Former Sage Associate, Thank you for taking the time to share your perspective and for the years you invested with Sage. We’re glad to know you found value in the breadth of our portfolio and the travel benefits that come with it. We also recognize that your feedback reflects real frustration, and while we do not validate individual claims in a public forum, we take concerns like these seriously. At Sage, our commitment to enriching lives begins with our people, and that includes ensuring leaders are empowered, processes are clear, and culture is more than just words. If you are open to continuing the conversation, we would welcome the chance to better understand your experience. You can reach us anytime at myvoice@sagehospitalitygroup.com. Sincerely, The Sage Hospitality People & Culture Team You Belong Here

Explore other reviews about Sage Hospitality

5.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, strong culture, and exposure to a wide variety of hotels, restaurants, and ownership groups. I had the opportunity to work with talented colleagues who genuinely cared about one another and the success of the company. There are opportunities to take on meaningful responsibility, and if you’re willing to work hard, you’ll gain tremendous experience.

Cons

As the company has grown, some departments have become stretched thin, and processes have not always evolved at the same pace. Teams can spend significant time reacting to day-to-day priorities, leaving less time for process improvement, automation, and strategic initiatives. Workloads can be demanding, particularly during peak periods.

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

None that I can think of

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Sage Hospitality Response
1w
Dear Sage Associate, Thank you for taking the time to share your feedback and for being part of Sage Hospitality Group. We’re so glad to hear that you’ve had a positive experience and that you’ve found a healthy work-life balance during your time with Sage. Creating an environment where our associates can thrive both professionally and personally is an important part of who we are, and it’s wonderful to know that this has been reflected in your experience. Thank you again for your review and for everything you do. We appreciate having you on the Sage team. The Sage Hospitality People & Culture Team You Belong Here
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