The Worst Hospitality Management Company - Executive Level Operations Manager Sage Hospitality Employee Review

1.0
May 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Their "Independence Plan" for Executive Committee members grants "unlimited" PTO from day one. Due to high turnover within the company, there is always opportunity to move and do task force.

Cons

Where do I begin... There are many Sage specific systems, procedures and processes and they do not have any real training for them. Yet, you're expected to know them all. They present unrealistic promises and budgets to ownership and then put pressure on the property level associates to meet these goals. Task force at transition hotels is a joke. Very unprofessional, gossipy, didn't know the brand and didn't know Sage. Very desperate hiring decisions were made during transition. 6 months after the transition the hotel is back to square one, only one manager is still there. Corporate/Human Resources is a joke. Complaints and concerns fell on deaf ears. Very unsupportive and "deal with it yourself" attitudes.

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Sage Hospitality Response
10y
Thank you for sharing your feedback. Many of our leaders do seem to appreciate the trust we put in our leaders to take the time off that they need via our Independence Plan. Currently we are experiencing 12% turnover year to date as a company. However, it sounds like your experience felt different. We would love to invite you to speak directly to our CPO or COO as your feedback about your experience is very important to us. Please reach out to us at myvoice@sagehospitality.com and we can arrange time for this discussion. It is through feedback like this that we can find ways to improve. Thank you.

Explore other reviews about Sage Hospitality

5.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, strong culture, and exposure to a wide variety of hotels, restaurants, and ownership groups. I had the opportunity to work with talented colleagues who genuinely cared about one another and the success of the company. There are opportunities to take on meaningful responsibility, and if you’re willing to work hard, you’ll gain tremendous experience.

Cons

As the company has grown, some departments have become stretched thin, and processes have not always evolved at the same pace. Teams can spend significant time reacting to day-to-day priorities, leaving less time for process improvement, automation, and strategic initiatives. Workloads can be demanding, particularly during peak periods.

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

None that I can think of

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Sage Hospitality Response
1w
Dear Sage Associate, Thank you for taking the time to share your feedback and for being part of Sage Hospitality Group. We’re so glad to hear that you’ve had a positive experience and that you’ve found a healthy work-life balance during your time with Sage. Creating an environment where our associates can thrive both professionally and personally is an important part of who we are, and it’s wonderful to know that this has been reflected in your experience. Thank you again for your review and for everything you do. We appreciate having you on the Sage team. The Sage Hospitality People & Culture Team You Belong Here
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