Does Santa Clara Family Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, Santa Clara Family Health Plan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Santa Clara Family Health Plan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Santa Clara Family Health Plan?

61% of Santa Clara Family Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Santa Clara Family Health Plan 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Santa Clara Family Health Plan?

Customer Service Representative (6) , Anonymous (2) , Personal Care Coordinator (2)

What are the pros of working at Santa Clara Family Health Plan according to real employee reviews?

"Pay and benefits are good." ((in 11 reviews)); "Committed Staff and Leadership." ((in 3 reviews))

What are the cons of working at Santa Clara Family Health Plan according to real employee reviews?

"Poor management, unprofessional and lack of support" ((in 4 reviews)); "Low pay compared to other health plans" ((in 3 reviews)); "Upper Management and Executive Leadership are not good." ((in 3 reviews)); "Leadership has a rather cynical view of good employees that have terrific, intangible gifts: Leadership sees these staff as “something” to be regulated and kept in its place: Employees are neither good or valuable their strictly meant to be functional & watched." ((in 3 reviews))

What are the top reviewed Santa Clara Family Health Plan locations?

San Jose , Campbell , Alameda , Cupertino , Santa Clara , Aurora

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Santa Clara Family Health Plan

Santa Clara Family Health Plan reviews

Working for an Organization that helps it's own community - Anonymous employee Santa Clara Family Health Plan Employee Review

4.0

Jan 26, 2021

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Able to work remotely and enjoy continued employment through the pandemic. This has been great for my family.

Cons

We need to update our systems and use technology to make things easier.

Explore other reviews about Santa Clara Family Health Plan

5.0

Apr 16, 2025

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful management Great support system Really nice office space

Cons

Workload can be overwhelming at times for a high volume call center

1.0

Jun 23, 2025

Personal care coordinator

Recommend

CEO approval

Business Outlook

Pros

good benefits , salary okay

Cons

This company is a nightmare. The supervisor and manager constantly micromanaged every little thing, making it impossible to do any work without feeling suffocated. The environment was toxic, stressful, and completely demoralizing. If you value your mental health and want to avoid a place where bullying and micromanagement run rampant, do yourself a favor and don’t even consider working here.

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Jobs at Santa Clara Family Health Plan

Customer Service Representative I

Customer Service Representative I

Customer Service Representative (Temporary)

Configuration Data Analyst

Customer Service Representative I

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Working for an Organization that helps it's own community - Anonymous employee Santa Clara Family Health Plan Employee Review

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