Don't work for at Scale, especially ops, It's a death sentence. - Operations Scale Employee Review

1.0
May 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- Stock options that may be worth money if the company IPOs. You could probably get better pay at competitors / other starts up if you are a strong hire. - A job during covid.

Cons

- Abused operations & contractors. Ops and contractors cut 20+ people with with other teams together going through <5 - CEO heavily favors engineering & doesn't engage or listen to ops employees over engineers. Even when many in the company suggest listening to ops more. - No recognition for work hard work - financially, publicly, or status. It doesn't matter what you do, no one will care unless it is top of the CEOs mind or extremely visible. - Similarly, Favoritism culture. - Can't hire senior engineers or senior ops people because management structure in total dis-array. - No investment in employee's careers or skills - All words, Smoke, and mirrors. Same narrative is preached quarter and after quarter, but nothing actually gets better. It's up to employees to work overtime 10a-4am shifts to make their own job better, can't expect support from upper leadership. - Upper leadership will claim it was their success that made the status quo better when they gave no resources and just ask people to grind more to make it better. - No chance of raises or more stock in ops. Financially limited gain. - Low chance of promotion or status upgrade in ops. Limited career mobility. If you have a chance, don't work here. Work at any other company. You'll get trapped here for "stock that might go public" but you'll realize that it isn't worth much in the long run because the company needs to 100x for it to be the opportunity cost somewhere else. - also it's 60+ hour work week minimum with no weekends off.

Explore other reviews about Scale

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lot of flexibility as you get a say in how much core platform vs. customer-specific work you want to take up - Exciting growth avenues being pursued by organization in both enterprise and public sectors - Heavy emphasis on internal tooling being built that augments developer experience and pace of client delivery

Cons

- Sometimes, the team moves at a rapid pace at expense of sustainability/maintainability for short-term wins. - Lots of internal tooling being built are prematurely deployed for developers, and a lot of time goes into back-and-forth for gains that will only be visible in a large lookahead.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- High ownership - Able to make change quickly

Cons

- Lack of CI/CD maturity can be annoying at times - Not always clear what to build (highly ambiguous domain)

See reviews by: Helpful|Rating|Date|All