Scale needs to confront its ethical and culture issues - Supply Chain Scale Employee Review

2.0
Feb 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Best team I've worked with. Fast-growing company means lots of opportunities to contribute and learn.

Cons

You should expect when you come to Scale that this isn't your standard 9-to-5 job, and that's fine. However, especially for those on the supply team who may be put on very intensive projects, they can be expected to put in 80-100 hours per week. Most of these employees are also contractors and not full time employees; without a good support system or benefits, they experience a lot of burnout. Moreover, if you are deciding to work at Scale or not, really dig into your ethics. You should know that Scale, like many other data labeling companies, draws most of its labor from the global South and pays them extremely depressed rates. Internally, I did not feel that Scale cared about these workers at all. They were viewed as truly expendable commodities by upper management. Extreme lack of diversity. I was really happy that recruiting worked hard on recruiting diverse candidates, but if hiring managers don't care about diversity, no change will happen.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lot of flexibility as you get a say in how much core platform vs. customer-specific work you want to take up - Exciting growth avenues being pursued by organization in both enterprise and public sectors - Heavy emphasis on internal tooling being built that augments developer experience and pace of client delivery

Cons

- Sometimes, the team moves at a rapid pace at expense of sustainability/maintainability for short-term wins. - Lots of internal tooling being built are prematurely deployed for developers, and a lot of time goes into back-and-forth for gains that will only be visible in a large lookahead.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- High ownership - Able to make change quickly

Cons

- Lack of CI/CD maturity can be annoying at times - Not always clear what to build (highly ambiguous domain)

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