Does Scale pay their employees well?

According to anonymously submitted Glassdoor reviews, Scale employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Scale. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Scale?

65% of Scale employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Scale 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Scale?

Software Engineer (62) , Quality Assurance (21) , Operations Associate (19) , Queue Manager (19) , Operations Specialist (15) , Remote AI Trainer (14) , Data Labeler (13) , AI Trainer (12) , Operations Program Manager (12) , Strategic Projects Lead (12) , Engagement Manager (11) , Operations (11) , Product Manager (11) , Recruiter (11) , AI Data Annotator (8)

What are the pros of working at Scale according to real employee reviews?

"good pay and sometimes you get bonuses" ((in 50 reviews)); "Smart people and tooling rapidly improving" ((in 49 reviews)); "Coworkers are smart and hard working." ((in 23 reviews)); "The team I worked with was great and made working here worthwhile." ((in 21 reviews)); "Pay and benefits are good." ((in 13 reviews))

What are the cons of working at Scale according to real employee reviews?

"No work life balance" ((in 31 reviews)); "long hours and burn out" ((in 16 reviews)); "Some Strategic Project Leads (especially those out of Mexico) are incompetent managers and set unrealistic expectations." ((in 15 reviews)); "No communication from higher ups, everything through a secondary company, let go with no notice, no moving up" ((in 12 reviews)); "Upper management feels absent most of the time, and what interactions we do have impact poorly on workplace morale." ((in 9 reviews))

What are employees saying about Scale layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Scale layoffs and their outlook for job security at Scale in 2026.

What are the top reviewed Scale locations?

San Francisco , New York , Saint Louis , Washington , Austin , Dallas , Southlake , Seattle , Irving , Los Angeles , Chicago , Mexico , Mexico , Philadelphia , Ashburn , Fairfax , Fenton , Mexico , Phoenix , Houston , Texas City , Meridian , Mexico , California City , American Canyon , San Diego , Fremont , Mountain View , Palo Alto , Baton Rouge

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Scale reviews

Overall a very good experience so far - Field Engineer Scale Employee Review

5.0

Jan 4, 2023

Field engineer

Recommend

CEO approval

Business Outlook

Pros

A very good learning experience. The team is very supportive; you never have to feel like you have to solve something on your own. Though it can occasionally be a bit demanding, you can always find help to get things done. Within my role in particular. Also, the fact that some things have to be delivered on the same day has turned out to be positive since in past jobs it was very stressing to work on the same task for days or even weeks on-end. Here you get your little dopamine boost for completing something on the same day, which is a nice complement to tasks that might require a bit more of time. Also, the company overall is clearly making efforts to retain talent. I also appreciate being able to work 100% remotely here in Mexico. Also so far I have been able to benefit from the unlimited PTO that all field engineers enjoy.

Cons

Workload can increase a bit at times and oftentimes some things are expected to be delivered on the same day they are requested.

Explore other reviews about Scale

5.0

Jul 13, 2026

Software engineer, agents

Recommend

CEO approval

Business Outlook

Pros

- Lot of flexibility as you get a say in how much core platform vs. customer-specific work you want to take up - Exciting growth avenues being pursued by organization in both enterprise and public sectors - Heavy emphasis on internal tooling being built that augments developer experience and pace of client delivery

Cons

- Sometimes, the team moves at a rapid pace at expense of sustainability/maintainability for short-term wins. - Lots of internal tooling being built are prematurely deployed for developers, and a lot of time goes into back-and-forth for gains that will only be visible in a large lookahead.

5.0

Jul 13, 2026

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

- High ownership - Able to make change quickly

Cons

- Lack of CI/CD maturity can be annoying at times - Not always clear what to build (highly ambiguous domain)

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Jobs at Scale

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Overall a very good experience so far - Field Engineer Scale Employee Review

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