Does Scale pay their employees well?

According to anonymously submitted Glassdoor reviews, Scale employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Scale. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Scale?

65% of Scale employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Scale 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Scale?

Software Engineer (62) , Quality Assurance (21) , Operations Associate (19) , Queue Manager (19) , Operations Specialist (15) , Remote AI Trainer (14) , Data Labeler (13) , AI Trainer (12) , Operations Program Manager (12) , Strategic Projects Lead (12) , Engagement Manager (11) , Operations (11) , Product Manager (11) , Recruiter (11) , AI Data Annotator (8)

What are the pros of working at Scale according to real employee reviews?

"Smart people and tooling rapidly improving" ((in 54 reviews)); "good pay and sometimes you get bonuses" ((in 46 reviews)); "Coworkers are smart and hard working." ((in 23 reviews)); "The team I worked with was great and made working here worthwhile." ((in 22 reviews)); "Pay and benefits are good." ((in 15 reviews))

What are the cons of working at Scale according to real employee reviews?

"No work life balance" ((in 33 reviews)); "Chaotic and toxic leadership" ((in 21 reviews)); "long hours and burn out" ((in 17 reviews)); "Some Strategic Project Leads (especially those out of Mexico) are incompetent managers and set unrealistic expectations." ((in 16 reviews)); "No communication from higher ups, everything through a secondary company, let go with no notice, no moving up" ((in 13 reviews))

What are employees saying about Scale layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Scale layoffs and their outlook for job security at Scale in 2026.

What are the top reviewed Scale locations?

San Francisco , New York , Saint Louis , Washington , Austin , Dallas , Southlake , Seattle , Irving , Los Angeles , Chicago , Mexico , Mexico , Philadelphia , Ashburn , Fairfax , Fenton , Mexico , Phoenix , Houston , Texas City , Meridian , Mexico , California City , American Canyon , San Diego , Fremont , Mountain View , Palo Alto , Baton Rouge

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Toxic work culture, Management does not care about you at all, Bad pay - Strategic Projects Lead Scale Employee Review

1.0

Aug 20, 2025

Strategic projects lead

Recommend

CEO approval

Business Outlook

Pros

Ownership but only because they don't want to hire more people so they throw all the workload on you

Cons

1. Long work hours (I'm talking about 15+ hours a day, 6-7 days a week) 2. Bad pay (for my work hours, I am only getting paid lower end of the industry standard) 3. Toxic work culture (unless the inner circle Gen AI leadership likes you - weirdly they all went to the same college together and from the same country and went to the same high school - you will be booted out in less than 1 year) 4. Emotionally unstable manager (managers lashed out on you in front of the whole team, emotional abuse, intimidation)

Explore other reviews about Scale

5.0

Jul 21, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stellar people. Everyone is kind, brilliant, and clearly the top of their industries. It feels like you're actually on the ground floor of building something great.

Cons

None that I can see so far.

4.0

Jul 20, 2026

Strategic project lead

Recommend

CEO approval

Business Outlook

Pros

- work with top tier clients across AI research - fast paced projects with insane amount of autonomy from day 1 - really solid pay for non-technical role - in-office/remote flexibility - nice office - accessible leadership - ability to pivot to new stuff if you do well - strong network with alumni all over AI - friendly folks - tech atmosphere with high degree of flexibility

Cons

- long hours but you start late and can wfh - weekends - not very structured and constantly changinf

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Toxic work culture, Management does not care about you at all, Bad pay - Strategic Projects Lead Scale Employee Review

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