Does Sentinel Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentinel Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sentinel Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Sentinel Group?

75% of Sentinel Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentinel Group 4.3 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sentinel Group?

Operations Associate (3) , Service Center Representative (3) , Benefits Specialist (2) , Sales Development Representative (SDR) (2) , Sales Intern (2) , Software Engineer (2)

What are the pros of working at Sentinel Group according to real employee reviews?

".company culture is great here" ((in 5 reviews)); "Work life balance is great" ((in 5 reviews)); "Good, friendly people" ((in 5 reviews)); "The employees were great to work with." ((in 4 reviews)); "Good management" ((in 3 reviews))

What are the cons of working at Sentinel Group according to real employee reviews?

"The commute was awful for me and the pay was very low" ((in 7 reviews)); "Benefits are not on par with competitors." ((in 3 reviews))

What are the top reviewed Sentinel Group locations?

Wakefield , Troy , Boston , Reading

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Sentinel Group

Sentinel Group reviews

Good Company - Customer Service Representative Sentinel Group Employee Review

4.0

Feb 1, 2022

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Good work life balance, good training, open to remote/

Cons

low pay, management doesn't seem to care about you as a person as long as you get the job done.

Sentinel Group Response

Thank you for taking the time to leave a review. At Sentinel, we know our people and our culture are imperative to our success as a company. We are glad to hear your positive feedback regarding benefits, work/life balance and flexibility. We value and consider all feedback, and we are committed to continuously creating a culture where people are valued and feel empowered to succeed and grow, both professionally and personally. We take your feedback seriously and will continue to work to improve.

Explore other reviews about Sentinel Group

5.0

Apr 17, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to grow and very sincere leadership wanting to see you get there!

Cons

As a business with separate business units, not all business units seem to be allocated the same resources

5.0

Dec 9, 2025

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company focuses on thier employees, not just their clients. When they says things like "work/life balance" or "flexible schedule" or any other culture buzzword you hear from companies they actually mean it. This has been the best company I have ever worked for.

Cons

I can't speak for other departments but for my job title the pay is a little low. It is within the median range on the lower side of that range but could be more. I mean who doesn't want more money.

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Jobs at Sentinel Group

Part-Time Service Center Representative

Retirement Plan Consultant

Retirement Plan Advisor, Sales

Salesforce/Software Engineer

SVP, Head of Retirement Fiduciary Services

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