employer cover photo
employer logo
employer logo

Serenity Healthcare

Engaged Employer

Worst decision to ever work there - Patient Care Advocate Serenity Healthcare Employee Review

1.0
Apr 5, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros at all. Avoid this place at all costs

Cons

Everything people say about this place is true. It’s an awful business. I going to grad school soon for something in the medical field, and this is the exact type of place that motivates me to go into the field. People looking for healthcare do not deserve to go to places like this. I hated every minute I spent working there. The whole place is a scam and takes advantage of people. Insurance fraud. Cameras everywhere in front of your face (literally). Everything is a script. If we don’t say the correct things, we’re punished. There’s so much more to say about this place, but not enough room here. Just please avoid this place as a patient and employee. It’s sad to see this company growing

avatar
Serenity Healthcare Response
1y
We’re genuinely sorry to hear about your experience and appreciate you taking the time to share your perspective. It’s clear that your time at Serenity left you feeling frustrated, and that’s never the kind of impact we want to have on any team member. Our mission is to provide compassionate, science-backed care to patients who often feel like they’ve run out of options. We also know how important it is to support the team behind that mission. We understand that structure and scripting may not feel right for everyone, but they are in place to help us deliver consistent, high-quality care across all our clinics. That said, no process is perfect, and we are always open to feedback about how we can make the experience better for both patients and employees. We wish you all the best in grad school and in your future in the medical field. It is clear you care deeply about helping others, and we hope that journey brings you the fulfillment you are looking for.

Explore other reviews about Serenity Healthcare

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, nice people, worklife balance, benefits

Cons

Workload can be heavy at times

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work for professionals offering standard of care treatment for mental health in our community. Transcranial magnetic stimulation offers an opportunity for every patient to be able to take their life back, and to allow for growth and development through goal setting and neuroplastic One of the great benefits of working for serenity mental health centers is the opportunity to learn through attending transcranial magnetic stimulation conferences with the serenity mental health team. Most recent as of a few weeks ago was in Nashville TN where We were able to not only stay up to date with most recent advances in TMS but also to cultivate, grow and develop team building experiences with the entire serenity team. This included not only conferences and seminars but also The privilege of staying at high luxury resorts, while enjoying elegant dining. I am grateful for the opportunity to provide mental health care in our community and I am humbled to be able to help others take their life back And to find happiness again when doing transcranial magnetic stimulation.

Cons

Excellent time management and support staff for providers allowing each provider the resources, support, education and team building opportunities that continue to improve through excellence in the workplace environment.

See reviews by: Helpful|Rating|Date|All