Pros
Coworkers and DIRECT Leaders/managers are caring, patient, and genuinely good people. Healthcare is good They do pay you on time
Cons
Pay is low compared to other industries. RTO mandate was made AFTER leadership said they would not do so. Leadership promised a lot of things for RTO and those haven't been fulfilled (cafeteria hours still end at 1p even though everyone is forced to be here till 4:30p, elevators are broken constantly, phone booths are NOT sound proof). Very few holidays. Low rate of vacation time and you STILL have to accrue it, refuse to put pto in a bucket-style. Technology is broken and won't be fixed for at least 2 or 3 years. Overworking lower level underwriting employees so they don't have to increase staffing. Personal lines favorited over commercial, and any dept. that makes the company a lot of money is preferred by leadership. If your dept. doesn't make the company a lot of money, upper leaders will let you suffer bad technology and no support. Leadership constantly talking about 'collab' in office, esp as excuse for RTO, but most employees are looking at a screen 8hrs a day and don't want to/don't need to/can't collab because we are overwhelmed with manual processes. Leadership is old and out of touch, company is old and out of touch. This is a culturally conservative company and nobody on the board or any of the executives actually care about their employees. Half the board has never even worked 1 day in insurance. If the job market wasn't so poor, I'm sure a lot of people wouldn't tolerate these old school/out of date views from people who make triple their salary for doing barely any work and likely don't have as much problems with RTO because they can afford to pay all their problems away. Can't really advance in underwriting because once someone gets to the underwriter role, they keep it until they retire, so every open position is horribly competitive. You WILL be asked to do a lot of tasks outside of your normal job duties, including being on committees to write manuals and to spend weeks training new employees (and yes, you will still be expected to do your own job at the same rate you were before). Easier to make current employees work 3x as hard for the same pay, than hire others to assist, I guess.
