perfect balance: every good has a bad - Software Engineer Shelter Insurance Employee Review

3.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- employees have a choice in working remote (only offered if you worked as an intern first), in-person or in hybrid - 5k Friday: 1 hour on the first Friday of each month where employees are encouraged to take a walk and enjoy nature. - team buildings have really made me feel included on my team - opportunities to try new technology within our applications is generally supported - amazing profit sharing - team leads offer great support for learning and growing within the team - opportunities for moving to a position that better suits you - agile framework allows teams to address work in a way that is most efficient for them - lots of work to choose from so you don't get bored easily - yearly raises and opportunities to advance - limiting and resolving tech debt keeps incidents low - quarterly 1-on-1s with your manager to address concerns and goals

Cons

- huge push for back-in-office operations leave those who've moved away during remote operations isolated - 5k Friday used to be every Friday; employee appreciation is decreasing - very little interaction between teams - provided trainings don't always align with work - climate change is starting to negatively impact profits so there is little to no profit to share - management offers very little support to employees - management often doesn't listen to teams' opinions on action items' timelines or likelihood of success - many employees are overworked after moving within the company - management is obsessed with going "FAST" which results in more tech debt and bugs later - information silos develop since teams maintain 10-30 applications - starting wage is approximately 15% below average in the area - midnight testing - managers don't communicate with their employees more than a once every few months unless something urgent comes up

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Shelter Insurance Response
2y
We read all of our reviews and take the comments seriously. We expect a lot from our employees but also acknowledge and value the work they do. We appreciate that you point out so many positives and also appreciate the advice. Thank you for your commitment to the company.

Explore other reviews about Shelter Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very easy internship at a good company

Cons

Low pay, not very structured

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Shelter Insurance Response
1mo
Thank you for sharing your experience with us. We’re glad to hear you enjoyed your time at Shelter and found the internship to be a positive introduction to the company. We also appreciate your candid feedback regarding pay and structure—this insight is valuable as we continue to evaluate and enhance our internship program to better support and develop our interns.
2.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team members, some of the kindest, smartest and most resourceful people I've ever met. There are people at this company that have worked here for decades, the amount of company/business knowledge you can pull from this is absolutely beautiful/inspiring.

Cons

I’ve always disliked when companies describe themselves as “like a family,” but for a long time that actually felt accurate here until about a year ago. Since then, the culture has noticeably deteriorated. The environment has become increasingly corporate, cold, and transactional. Employees, including long-tenured staff, are treated as interchangeable resources rather than experienced contributors. There is an unspoken expectation of consistently working beyond 40 hours, with weekend availability treated as normal rather than exceptional. The return-to-office mandate was handled in a rigid and dismissive way. Employees who were barely outside commuting thresholds were given no flexibility or meaningful consideration. At the same time, there appeared to be a growing cultural preference against remote workers, despite clear evidence that remote employees were still delivering strong results. In contrast, relocating to the office was quietly rewarded with promotions, raising legitimate concerns about fairness and consistency in advancement. Work is frequently assigned without regard for existing workload or operational reality. Teams are overloaded with competing priorities, leading to confusion, duplicated effort, and avoidable system instability. New tools and processes are often introduced before older ones are fully stabilized, resulting in constant disruption rather than improvement. Overall, the company has shifted from a collaborative and people-focused culture to one that feels reactive, poorly coordinated, and increasingly indifferent to employee experience.

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Shelter Insurance Response
2mo
Thank you for sharing such a thoughtful and candid reflection on your five years with us. We’re glad you found a strong community here, but it’s disheartening to hear that our culture has recently felt cold and transactional. Your feedback on workload, the return-to-office transition, and the need for better work-life balance is invaluable. We are committed to ensuring our long-tenured experts feel valued as people, not just resources. If you have any concerns, or would like to discuss further, please don't hesitate to contact our People Resources Team.
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