Falling further and further out of touch with their Employees - Team Lead - IT Shelter Insurance Employee Review

1.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits used to be incredibly competitive - Work-life balance (when convenient to leadership) - A small, dedicated group of people pushing for positive technical change

Cons

- Pay has always been below average, depending on "culture" to keep people - Most competitive benefits have been lost for new hires - Promotion comes very slowly, often requiring rigorous campaigning by an employee to advance in any significant way unless you know the right people - An aging Tech Stack (monolithic applications, strong mainframe preference) that isn't given the resources to evolve beyond what is comfortable and move into the current century - Changes in upper management in recent years have begun a gradual slide from relevancy - A recent Return To Office mandate was made unilaterally without consideration of collective opinion - "Peer pressure" style of management, with People Managers being pushed to implement the whims of Upper Management as teams voice discomfort with no hope of change

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Shelter Insurance Response
1y
Thank you. We read all of our reviews and take the comments and suggestions for improvement seriously. We are in the midst of many changes. Many of which we believe will make the employees and company stronger and allow for more innovation than ever before. We thank you and appreciate your service time with us.

Explore other reviews about Shelter Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very easy internship at a good company

Cons

Low pay, not very structured

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Shelter Insurance Response
4w
Thank you for sharing your experience with us. We’re glad to hear you enjoyed your time at Shelter and found the internship to be a positive introduction to the company. We also appreciate your candid feedback regarding pay and structure—this insight is valuable as we continue to evaluate and enhance our internship program to better support and develop our interns.
2.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team members, some of the kindest, smartest and most resourceful people I've ever met. There are people at this company that have worked here for decades, the amount of company/business knowledge you can pull from this is absolutely beautiful/inspiring.

Cons

I’ve always disliked when companies describe themselves as “like a family,” but for a long time that actually felt accurate here until about a year ago. Since then, the culture has noticeably deteriorated. The environment has become increasingly corporate, cold, and transactional. Employees, including long-tenured staff, are treated as interchangeable resources rather than experienced contributors. There is an unspoken expectation of consistently working beyond 40 hours, with weekend availability treated as normal rather than exceptional. The return-to-office mandate was handled in a rigid and dismissive way. Employees who were barely outside commuting thresholds were given no flexibility or meaningful consideration. At the same time, there appeared to be a growing cultural preference against remote workers, despite clear evidence that remote employees were still delivering strong results. In contrast, relocating to the office was quietly rewarded with promotions, raising legitimate concerns about fairness and consistency in advancement. Work is frequently assigned without regard for existing workload or operational reality. Teams are overloaded with competing priorities, leading to confusion, duplicated effort, and avoidable system instability. New tools and processes are often introduced before older ones are fully stabilized, resulting in constant disruption rather than improvement. Overall, the company has shifted from a collaborative and people-focused culture to one that feels reactive, poorly coordinated, and increasingly indifferent to employee experience.

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Shelter Insurance Response
2mo
Thank you for sharing such a thoughtful and candid reflection on your five years with us. We’re glad you found a strong community here, but it’s disheartening to hear that our culture has recently felt cold and transactional. Your feedback on workload, the return-to-office transition, and the need for better work-life balance is invaluable. We are committed to ensuring our long-tenured experts feel valued as people, not just resources. If you have any concerns, or would like to discuss further, please don't hesitate to contact our People Resources Team.
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