Used to be an OK place to work. - Applications Engineer Shelter Insurance Employee Review

3.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

When they have retirement savings matches they are good.

Cons

This company was stuck in the 80s for a long time. Favoritism in the IT department was very blatant. Now, they have a buy before build and are bringing in vendors to replace systems. They keep saying they don't need to reduce staff but in 3 years, there will be a large group of IT staff with nothing to do. The internal job structure is that they will post jobs on a lattice and ladders board. No salary info, no skills required info, just a generic job description. Many people who have applied for jobs to try something new end up either taking a pay cut or being told that are at the top of the range for entry level (if you switch ladders they start you on the bottom from what I've seen). I've been with the company over 10 years only received one promotion so far. Raises are just below cost of living increases. We were told shortly after the lock down started that work from home would be permanent, and now that CEO has retired and the new on has dictated a back to the office 3 days a week.

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Shelter Insurance Response
1y
Thank you for your feedback. We strive to make our work environments one of growth and encouragement and we’re sorry you have not had that experience based on your review. Shelter continuously tries to find ways to become more efficient and it’s appreciated to know when there is room for improvement. We appreciate your review and service time with us!

Explore other reviews about Shelter Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very easy internship at a good company

Cons

Low pay, not very structured

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Shelter Insurance Response
4w
Thank you for sharing your experience with us. We’re glad to hear you enjoyed your time at Shelter and found the internship to be a positive introduction to the company. We also appreciate your candid feedback regarding pay and structure—this insight is valuable as we continue to evaluate and enhance our internship program to better support and develop our interns.
2.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team members, some of the kindest, smartest and most resourceful people I've ever met. There are people at this company that have worked here for decades, the amount of company/business knowledge you can pull from this is absolutely beautiful/inspiring.

Cons

I’ve always disliked when companies describe themselves as “like a family,” but for a long time that actually felt accurate here until about a year ago. Since then, the culture has noticeably deteriorated. The environment has become increasingly corporate, cold, and transactional. Employees, including long-tenured staff, are treated as interchangeable resources rather than experienced contributors. There is an unspoken expectation of consistently working beyond 40 hours, with weekend availability treated as normal rather than exceptional. The return-to-office mandate was handled in a rigid and dismissive way. Employees who were barely outside commuting thresholds were given no flexibility or meaningful consideration. At the same time, there appeared to be a growing cultural preference against remote workers, despite clear evidence that remote employees were still delivering strong results. In contrast, relocating to the office was quietly rewarded with promotions, raising legitimate concerns about fairness and consistency in advancement. Work is frequently assigned without regard for existing workload or operational reality. Teams are overloaded with competing priorities, leading to confusion, duplicated effort, and avoidable system instability. New tools and processes are often introduced before older ones are fully stabilized, resulting in constant disruption rather than improvement. Overall, the company has shifted from a collaborative and people-focused culture to one that feels reactive, poorly coordinated, and increasingly indifferent to employee experience.

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Shelter Insurance Response
2mo
Thank you for sharing such a thoughtful and candid reflection on your five years with us. We’re glad you found a strong community here, but it’s disheartening to hear that our culture has recently felt cold and transactional. Your feedback on workload, the return-to-office transition, and the need for better work-life balance is invaluable. We are committed to ensuring our long-tenured experts feel valued as people, not just resources. If you have any concerns, or would like to discuss further, please don't hesitate to contact our People Resources Team.
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