Worked for the SBA - Customer Service Representative Shiftsmart Employee Review

4.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, payouts, hours, and way job

Cons

Lack of opportunities, lack of gifts.

Explore other reviews about Shiftsmart

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. Colorado to follow soon.

Cons

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. The company made $95 million in profit last year because they did not pay overtime, employment taxes, workers comp dues, and social security taxes. THEY DO NOT ALLOW ANY WORKERS TO CONTACT A REAL PERSON WHEN SHIFT ISSUES OCCUR.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits opportunities meet people

Cons

Job elimination was a bummer

See reviews by: Helpful|Rating|Date|All