Worst Company I've Ever Worked With - Political Survey Caller Shiftsmart Employee Review

1.0
Jun 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Remote work, choose your own hours

Cons

App constantly has issues, (there's no SLA, so that should tell you something), platform constantly has issues that are significant enough to prevent you from making calls and completing surveys, - you could literally spend hours doing absolutely nothing, but still be stuck sitting in front of your computer, some of the survey's are incredibility biased and contain needlessly graphic sexual content, there is no way to contact a manager when things go wrong and support is completely useless, even if you create a ticket they never reply or correct the issue, the company doesn't pay on time and sometimes not at all, when they do pay it's the wrong amount, I've heard from coworkers that the bonuses for additional hours or new hires that the company promises are rarely, if ever, paid out, and the Contractor Agreement prohibits class action suits, most likely because there are hundreds of people (seriously, check out the other reviews) that have been cheated out of their legally due wages. Do not work for this company, you will regret it.

Explore other reviews about Shiftsmart

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. Colorado to follow soon.

Cons

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. The company made $95 million in profit last year because they did not pay overtime, employment taxes, workers comp dues, and social security taxes. THEY DO NOT ALLOW ANY WORKERS TO CONTACT A REAL PERSON WHEN SHIFT ISSUES OCCUR.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits opportunities meet people

Cons

Job elimination was a bummer

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