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      ShipMonk

      Engaged Employer

      ShipMonk reviews

      A Department With No Diversity - Client Experience ShipMonk Employee Review

      2.0
      Mar 15, 2023
      Client experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other "Happiness Engineers" are helpful and they all understand that we have to look out for each other since management isn't very helpful.

      Cons

      The leadership team in CX has no diversity. Huge red flag considering that they are leading a team that is diverse. They are passive aggressive and display micro aggressions frequently. The combining of 2 companies (ShipMonk and Ruby Has) has been a disaster. They allowed the leadership from the failing company (RH) to come in and lead us with great biases and ignorance. We also all found out that how much you're paid is related to your gender, race, and age here. Unbelievable in 2023. The minorities at all levels make the least.

      Explore other reviews about ShipMonk

      5.0
      Oct 30, 2025
      Hr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very smart people you can work with, nice colleagues, interesting projects available

      Cons

      Fast pace, a lot of changes

      1.0
      Jul 17, 2026
      Director of talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some genuinely great people at shipmonk

      Cons

      1. The great people are looking to leave 2. Extremely inexperienced leadership from the top down 3. Shady practices in recruiting to include what they call back door reference checks 4. The company is fire crazy, they are constantly firing people and run an avg of 8 confidential job postings at time for people they want to fire. 5. Most salaried people are working 70+ hours per week and still told they are not doing enough. Shipmonk is a B player in their industry that only want to hire A players while providing C level pay.

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