Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 22 reviews)); "Good people to work with." ((in 16 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "Professional & friendly coworkers" ((in 10 reviews)); "Team is great!" ((in 8 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "Long hours and physical work" ((in 8 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "poor training, poor management, lots of wasted time, no response to texts or emails, they create a 'kiss butt' culture." ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

301 reviews

3.0

Jul 10, 2026

Leadership experience but disorganization in the warehouse

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Experience in leading team and collaborating with different departments to achieve KPI metric goals.

Cons

Disorganized in several different aspects of the warehouse.

3.0

May 29, 2026

Good salary and colleagues, but poor management

Account manager

Recommend

CEO approval

Business Outlook

Pros

Salary Co workers Merchants PTO

Cons

Management Micro managing Little room for advancement

4.0

May 26, 2026

Career growth potential, but mission lacks clarity

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great career growth opportunities company-wide!

Cons

Mission is not always clear.

Viewing 1 - 3 of 301 Reviews

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Jobs at ShipMonk

Merchant Success Manager

Customer Service Representative

Merchant Success Manager

Merchant Success Manager

Sr. Customer Service Representative

Las Vegas, NV

View job