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      ShipMonk

      Engaged Employer

      ShipMonk reviews

      2.9

      43% would recommend to a friend

      (301 total reviews)
      avatar

      Kevin Sides

      51% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      301 reviews
      2.0
      Sep 9, 2025

      Toxic Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customers you deal with are one of the few positives in working at ShipMonk.

      Cons

      Executive management and leadership at ShipMonk lack stability, with frequent turnover and shifting initiatives that create inconsistency across the organization. Many employees, both in corporate and warehouse roles, experience high levels of stress due to recurring operational breakdowns and limited technology capabilities to effectively support clients. The company is very reactive in nature and doesn’t try to effectively address problems unless it affects a top 10 client. Long story short, days are very stressful, leadership at times is non existent, and clients often feel their voice is unheard.

      Viewing 13 - 15 of 301 Reviews
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      ReviewsShipMonk reviews

      Glassdoor has 319 ShipMonk reviews submitted anonymously by ShipMonk employees. Read employee reviews and ratings on Glassdoor to decide if ShipMonk is right for you.