ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)
avatar

Kevin Sides

51% approve of CEO

41% positive business outlook

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

301 reviews
1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

little to none, cool product just crappy company and leadership to work for

Cons

Salary super low for industry and sales. Other positions with same title are making 75K+. they will pay you bottom dollar and treat you like it - unless you like pizza parties Just made sales staff sign a 2 year non compete contract which they enfore, bars you from working in the industry to scare you into staying and accepting low pay. So why accept low pay and no industry growth? Leadership is all over the place. Everyone doing different processes no streamline.

2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

HR is useless. No shade. I'm still trying to figure out what their purpose outside of mass hiring people and barely explaining their rights to them is. They’re barely onsite and when they are its for a maximum of three hours. If you need to call out good luck getting them to answer. Good at responding to emails late. They say email is the best way to contact them and that's a boldfaced lie, because they don’t answer them in a timely manner. Don't bother calling the hr number either because literally no one will pick up

Cons

When you are hired on, they will advertise a four day work schedule but by week 3 or 4 will start adding what they call mandatory overtime or MOT days that you will be forced to work. If you miss them or try to get out of it you will accrue attendance points or potentially get fired. If you even try to ask them to shorten your schedule they will not do it. The mandatory overtime is how they bypass tax laws so they get extra labor but you won't get extra money. They change “supervisors” like underwear. Every 4 weeks or so, someone new is coming around micromanaging. The interview process is unserious. They take you to the side of the warehouse floor and ask you questions at a desk. You either get the stumpy tattooed one or the oaf with wide jeans will ask you basic questions about your background (like if you have felonies, been arrested etc) and if you worked in a warehouse before. Basic interview process.

1.0
Dec 22, 2025

Most unpleasant experience of my career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Scattered throughout the chaos, there are some good people who want to do good, honest work.

Cons

Low pay. The worst benefits, both in terms of what's offered and the management of them, I've ever experienced. Extremely high turnover, at all levels, warehouse floor to c-suite. All actions and budget allocations are reactive, as nothing is ever looked at through a proactive lens. You will identify problems, craft thoughtful, budget-aware solution options, be told no, and when the problem becomes a major fire, you'll have "couch change" made available to fix, with an expectation that the fix will be immediate. Lots of scrambling to put out fires type of travel is expected. Executive leadership and ownership show a frightful lack of maturity with a cloud of "we've somehow been successful despite ourselves" hanging over every decision. This simply is not a good place to work and will be a stress-inducing hindrance to your career.

Viewing 7 - 9 of 301 Reviews

Glassdoor has 319 ShipMonk reviews submitted anonymously by ShipMonk employees. Read employee reviews and ratings on Glassdoor to decide if ShipMonk is right for you.