Growth oriented - Customer Expierence Coordinator ShipMonk Employee Review

2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Was able to learn about about fulfillment and operations

Cons

Lack of internal communication and trust

Explore other reviews about ShipMonk

5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Very smart people you can work with, nice colleagues, interesting projects available

Cons

Fast pace, a lot of changes

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely great people at shipmonk

Cons

1. The great people are looking to leave 2. Extremely inexperienced leadership from the top down 3. Shady practices in recruiting to include what they call back door reference checks 4. The company is fire crazy, they are constantly firing people and run an avg of 8 confidential job postings at time for people they want to fire. 5. Most salaried people are working 70+ hours per week and still told they are not doing enough. Shipmonk is a B player in their industry that only want to hire A players while providing C level pay.

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