Clueless Management - Customer Service Sinch Employee Review

3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Reasonable supervisor. Good working office environment. Flexible working arrangement.

Cons

Bad management. C level management has no clue on how to integrate the companies they acquired. Too many acquisitions within a short period of time.

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Sinch Response
3y
Hi! Thank you for taking the time to share your feedback with us. We understand that after +16 acquisitions and growing from 500 to +3000 Sinchers worldwide in just a few years, we face some growth pains. On the other hand, this also enables a journey where our talents have a lot of possibility to contribute and help us build a great company with a strong culture. Your feedback is taken very seriously and we would like to become better in every field. Thank you!

Explore other reviews about Sinch

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Excellent learning and growth opportunities 2. Amazing co-workers and leadership (PMM team) 3. Good culture, inclusive and transparent management

Cons

1. No bonus/incentives, 2. sometimes cross-functional alignment challenges

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company and lots of brand to move between

Cons

poor work life balance No north star

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