Changing for the Worst - Product Manager Sinch Employee Review

2.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

On the front lines, most managers and teams are high functioning and work hard to serve customers and meet expectations despite a significant amount of underinvestment. There are some very interesting product and engineering problems to solve across the organization. Overall, the company has a strong portfolio of products.

Cons

The company is undergoing near constant reorganizations. By the time the organization is settled, a new organizational structure is announced. The latest organization lasted less than 8 months before a new structure was introduced. In the latest reorg, the amount of exceptional talent that is leaving the organization is staggering. High performing teams were completely decimated for political reasons. Many great people are actively interviewing and will be leaving, it's hard to see this not causing major harm to the business and morale. It's not a well kept secret that a cost reduction program and layoffs are coming early next year, but senior leadership refuses to acknowledge this directly. The new CEO continues to recruit employees from her old company, which has been in perpetual decline. Employees are reluctant to challenge these new leaders, some of which are out of their depth. As part of the organization, the number of underqualified people appointed into roles does not instill confidence, especially in product and marketing.

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Sinch Response
2y
Hi! Thank you for taking the time to share your feedback with us. Together, we're stronger, so, it’s all about the team. That means being inclusive, respectful, sharing our knowledge, and challenging each other.​ We collaborate, have fun, and win together.​ We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.

Explore other reviews about Sinch

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Excellent learning and growth opportunities 2. Amazing co-workers and leadership (PMM team) 3. Good culture, inclusive and transparent management

Cons

1. No bonus/incentives, 2. sometimes cross-functional alignment challenges

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company and lots of brand to move between

Cons

poor work life balance No north star

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