Head of Customer Success -West (India) - Senior Manager, Customer Success Sinch Employee Review

4.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

There are various aspects which i have appreciated while working with SINCH 1. The growth in professional terms has been tremendous. Have evolved from individual contributor to people manager role basis performance. 2. The exposure in terms of client handling has been quite enriching. 3. The support and trust client's has on SINCH's capability is also quite fulfilling. 4. The work culture is nice.

Cons

Company should be focusing on custom development capabilities to cope with everchanging market demands.

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Sinch Response
1y
Hey! Thank you so much for your thoughtful feedback. We’re glad to hear that you’ve had a positive experience growing professionally and managing clients at Sinch – it’s great to know that our work culture and the trust of our clients have made a meaningful impact on you. We also appreciate your suggestion about custom development capabilities. This type of feedback helps us learn and grow as a company. Feel free to reach out to us at peopleexperience@sinch.com if you’d like to share more insights!

Explore other reviews about Sinch

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Excellent learning and growth opportunities 2. Amazing co-workers and leadership (PMM team) 3. Good culture, inclusive and transparent management

Cons

1. No bonus/incentives, 2. sometimes cross-functional alignment challenges

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company and lots of brand to move between

Cons

poor work life balance No north star

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