Product Had/Has Potential, Leadership is a Mess - Technical Success Manager Snyk Employee Review

1.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

The product can work well, assuming the customer has the correct tech stack.

Cons

Snyk has gone through three layoffs in the past calendar year, even with additional funding coming through. Each time, the CEO mentions we have runway, but then fires 10% of the workforce. The post sales motion of Snyk is drowning due to continuous restructuring and leadership placing people in roles they don't have the skillset for. As another reviewer stated, it's clear this leadership team has never lead a successful Customer Success Group and customers are feeling it. Significantly smaller competitors have quickly caught up to Snyk's capabilities and Snyk is no longer the clear marketplace winner. The confidence in Snyk is no longer there as it was when I started a few years back. This is a tough place to work and I don't trust there won't be another round of layoffs.

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Snyk Response
3y
Thanks for your review. Firstly, I’m sorry to hear that you have lost confidence in Snyk. While I certainly understand concern around layoffs and business outcomes, I assure you that these decisions on downsizing are taken seriously and in relation to the current market and customer needs. We’ve recently brought on a new Chief Customer Service Officer to help lead and support our commitment to this important function. I would like the opportunity to speak with you directly and best understand how we can help ease your concerns. Please reach out at your convenience. - Sandy Mott, VP Talent Business Partnering

Explore other reviews about Snyk

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay, the people, the benefits

Cons

They're a non-public, start-up company, they had layoffs which is always scary.

1
2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexible, and monthly stipends. Good pay.

Cons

Shady leadership. Tendency to hire employees for a specific reason only to dissolve their position once whatever project they forecasted for the employee is complete. I’ve seen it happen to multiple employees during my employment until it finally happened to me after a few years. Was advised by a former employee in leadership that I would more than likely be overloaded with work and worked out the door in some way because that was their trend. I didn’t believe it but it started happening to many people around me. I don’t trust these people and managers are very loose lipped, move sloppily, and doesn’t know how to not let secrets slip out. I knew my position was being dissolved from meetings I saw on my managers calendar. Luckily I started applying for jobs because I saw the writing on the walls. I had something else lined up but was still a bit blindsided because I was clearly communicating need for help to my leadership. Multiple interviews asking how I was doing and what I needed help with only for 3 days later to be told my position was no longer needed.

7
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