Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 433 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"The team is awesome and they provide the highest quality of care." ((in 22 reviews)); "The people you work with and the residents are great." ((in 20 reviews)); "The culture here is amazing." ((in 13 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 12 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Pay could be better compared to competitors" ((in 11 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 5 reviews)); "Sad to lose residents due to death, overall communication could improve, pay could be better" ((in 5 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

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StoryPoint

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StoryPoint reviews

Rewarding Career - Clinical Operations Specialist StoryPoint Employee Review

5.0

Mar 13, 2026

Clinical operations specialist

Recommend

CEO approval

Business Outlook

Pros

I do not consider this a job. I consider this my passion. Prior to starting with StoryPoint I worked for another group for 5 years and can honestly say that I never felt appreciated or heard. At StoryPoint it has been the opposite. The home office knows who we are. They ask us for our feedback because they truly want to know how they can improve. The opportunity for advancement is there. You just have to show that you have the dedication and drive to advance and the sky is the limit. SP is an employee first company. That initially took me some time to wrap my head around because I have never heard of anyone who puts their employees fist. Pouring into the team motivates the team to pour into the residents. It actually works!!

Cons

The benefits- we have a lot of benefits available however they are not the best. For instance our medical insurance not only is a high deductible but also a high coinsurance. The highest dental plan benefits are not desirable.

StoryPoint Response

4mo

Hello, Thank you for sharing such a heartfelt and detailed review. It means a great deal to hear that you’ve found not just a job, but a true passion here. We’re especially glad that you feel seen, heard, and supported by our home office team—that connection is something we work hard to build and maintain. Your perspective on our employee-first approach is incredibly meaningful. We truly believe that when we invest in and support our team, it creates a positive ripple effect that ultimately benefits our residents and their families. It’s wonderful to hear that this has been your experience. We also sincerely appreciate your honest feedback regarding our benefits. We understand how important strong, accessible benefits are, and your input helps us continue evaluating where we can improve. We’re always striving to provide offerings that better support our team’s needs. Thank you again for your dedication, passion, and for being such an important part of our community.

Explore other reviews about StoryPoint

5.0

Apr 24, 2026

Wellness director

Recommend

CEO approval

Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

StoryPoint Response

2mo

Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!

1.0

Jul 21, 2026

Care manager

Recommend

CEO approval

Business Outlook

Pros

Their new buildings look nice

Cons

They hire young, inexperienced unprofessional managers that wear open toed shoes, sleeveless shirts, sweatshirts and jeans. As a caregiver I was forced to be on call once a week if someone did not show up for their shift without any extra pay or bonus. I shouldn't be responsible for anyone else's schedule but my own. I made 16.25 an hour. Management needs to cover shifts not me. They make two to three times what I make and have more investment than i do. Your basically punished for showing up to work because if someone calls off its your problem not theirs. They have no right to dictate my life after my shift ends. I cant make plans, have a drink or do anything if its my turn. UNPAID to sit and wait. Again the good workers get punished and have to take the fall for the lazy ones. Management should be working the floor. I have two jobs and I cannot be on call for one when im at another.

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Jobs at StoryPoint

Traveling Wellness Director

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Rewarding Career - Clinical Operations Specialist StoryPoint Employee Review

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