Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 433 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"The team is awesome and they provide the highest quality of care." ((in 22 reviews)); "The people you work with and the residents are great." ((in 20 reviews)); "The culture here is amazing." ((in 13 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 12 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Pay could be better compared to competitors" ((in 11 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 5 reviews)); "Sad to lose residents due to death, overall communication could improve, pay could be better" ((in 5 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

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StoryPoint

Part of Common Sail Investment Group

StoryPoint reviews

4.2

80% would recommend to a friend

(428 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

2.0

Jul 22, 2026

Overtime and great residents, but poor management issues

Med aide

Recommend

CEO approval

Business Outlook

Pros

Overtime, great residents, pto is good

Cons

No team work, management is incompetent, unorganized, team mates up and leave you to drown, constant call offs, always short staffed, RNs refuse call offs and tell you to suck it up or get a NCNS.

1.0

Jul 21, 2026

Dont work here can't mask poor management practices

Care manager

Recommend

CEO approval

Business Outlook

Pros

Their new buildings look nice

Cons

They hire young, inexperienced unprofessional managers that wear open toed shoes, sleeveless shirts, sweatshirts and jeans. As a caregiver I was forced to be on call once a week if someone did not show up for their shift without any extra pay or bonus. I shouldn't be responsible for anyone else's schedule but my own. I made 16.25 an hour. Management needs to cover shifts not me. They make two to three times what I make and have more investment than i do. Your basically punished for showing up to work because if someone calls off its your problem not theirs. They have no right to dictate my life after my shift ends. I cant make plans, have a drink or do anything if its my turn. UNPAID to sit and wait. Again the good workers get punished and have to take the fall for the lazy ones. Management should be working the floor. I have two jobs and I cannot be on call for one when im at another.

2.0

Jul 1, 2026

Supportive coworkers but management and pay need improvement

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, care partners and Residents

Cons

Management. Staffing issues, pay issues

StoryPoint Response

Hello, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your coworkers, care partners, and the residents you’ve worked with. We also appreciate your comments regarding management, staffing, and pay concerns. Feedback from current and former employees provides valuable insight into areas where we can continue to improve and strengthen the employee experience. We encourage you to reach out to us with any concerns at HR@csig.com.

Viewing 1 - 3 of 428 Reviews

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