Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 433 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"The team is awesome and they provide the highest quality of care." ((in 22 reviews)); "The people you work with and the residents are great." ((in 20 reviews)); "The culture here is amazing." ((in 13 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 12 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Pay could be better compared to competitors" ((in 11 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 5 reviews)); "Sad to lose residents due to death, overall communication could improve, pay could be better" ((in 5 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

Skip to content Skip to footer

Notifications

StoryPoint

Part of Common Sail Investment Group

StoryPoint reviews

4.2

80% would recommend to a friend

(428 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

5.0

Apr 16, 2026

Opportunities for growth, but trust issues persist

Operations specialists

Recommend

CEO approval

Business Outlook

Pros

All of the opportunity to grow employee and help residents Helping build teams together and implementing StoryPoint standards

Cons

Building teams and earning trust then leaving to the next thing… letting go

StoryPoint Response

3mo

Hello, Thank you for sharing such thoughtful feedback. We’re so glad to hear that the opportunities for growth, building teams, and supporting residents have been meaningful parts of your experience. We also really appreciate your honesty about the challenges that can come with building strong connections and then transitioning to the next opportunity. That’s a very real part of the work, and your perspective is important. Thank you as well for your encouragement to “keep being great.” We’re grateful for the impact you’ve made and for all that you do.

5.0

Apr 1, 2026

Great job

Caregiver

Recommend

CEO approval

Business Outlook

Pros

Great environment and atmosphere. Good culture

Cons

Staff doesn't always jump in to help when needed

StoryPoint Response

3mo

Hello, Thank you for your kind review and for sharing your feedback! We’re so glad to hear you’ve had a positive experience. We also appreciate your input on staffing. Our team is actively working to grow and strengthen coverage across all shifts, including welcoming new team members in the coming weeks. We’re committed to providing the best possible support for both our team and residents, and feedback like yours helps guide those efforts.

1.0

Mar 29, 2026

Ehh

Caregiver/med passer

Recommend

CEO approval

Business Outlook

Pros

Nice facility to work in. Making a difference in the residents lives.

Cons

The company acts like they care about their employees but they don’t. Once I had to stay all night until 7 am one time when I was supposed to be finished at 3 am because my replacement did not show up, which happens a lot and is tolerated because they’re always short staffed. The management ignored my phone calls to come in and replace me themselves because they’re did not want to come in.

Viewing 10 - 12 of 428 Reviews

Jobs at StoryPoint