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StoryPoint

Part of Common Sail Investment Group

Engaged Employer

StoryPoint reviews

Restaurant management 04/2022 - Server/Waiter StoryPoint Employee Review

3.0
Apr 15, 2022
Server/waiter
Recommend
CEO approval
Business Outlook

Pros

The management overall is good in StoryPoint Granger. Meeting the professional staff and workers in this facility is a joy. Everyone seems to be in good spirits most of the time as it is a difficult position to be in daily working with the stress and strain of the job.

Cons

As a full-time server/waiter, I have witnessed the kitchen restaurant manager taking advantage of full time servers schedules due to not enough hired, trained staff to get the job done daily. Unfortunately she has become a very hard person to work with due to stress and strain of the job and to get the job done. She does take advantage of putting people on the schedule without their permission to do so and work the hours over eight hours a day. The professionalism of the youngest high school students hired part time do not come to work and there will be twice as much to do for those days/evening shifts. Members in the kitchen morale is not good due to understaffed and overworked.

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StoryPoint Response
4y
Hello, Thank you for providing feedback. We are glad you enjoy engaging with our team. The pandemic has presented unique challenges regarding staffing, and we understand the frustrations that come with it. With that being said, we have policies in place regarding shift times and would not require anyone to work overtime. We have a dedicated recruiting team that works hard to find qualified employees. In addition, we offer a referral program that includes a financial incentive for both the current employee and new hire. If you have any further suggestions or would like to share more about your experience, please call Pam Hayes at (810) 220-2655.

Explore other reviews about StoryPoint

5.0
Apr 24, 2026
Wellness director
Recommend
CEO approval
Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

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StoryPoint Response
2mo
Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!
1.0
Jul 21, 2026
Care manager
Recommend
CEO approval
Business Outlook

Pros

Their new buildings look nice

Cons

They hire young, inexperienced unprofessional managers that wear open toed shoes, sleeveless shirts, sweatshirts and jeans. As a caregiver I was forced to be on call once a week if someone did not show up for their shift without any extra pay or bonus. I shouldn't be responsible for anyone else's schedule but my own. I made 16.25 an hour. Management needs to cover shifts not me. They make two to three times what I make and have more investment than i do. Your basically punished for showing up to work because if someone calls off its your problem not theirs. They have no right to dictate my life after my shift ends. I cant make plans, have a drink or do anything if its my turn. UNPAID to sit and wait. Again the good workers get punished and have to take the fall for the lazy ones. Management should be working the floor. I have two jobs and I cannot be on call for one when im at another.

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