Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 433 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"The team is awesome and they provide the highest quality of care." ((in 22 reviews)); "The people you work with and the residents are great." ((in 20 reviews)); "The culture here is amazing." ((in 13 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 12 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Pay could be better compared to competitors" ((in 11 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 5 reviews)); "Sad to lose residents due to death, overall communication could improve, pay could be better" ((in 5 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

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StoryPoint reviews

Worse experience ever - Anonymous employee StoryPoint Employee Review

1.0

Mar 7, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff and residents very nice and welcoming. Never getting fired for anything because there is no accountability. Never having to complete assigned work because there is no one who cares enough to check.

Cons

Always missing money on checks, ED disrespectful and refuses to address concerns and never answers her phone, ED trashes staff to family members and causes toxic environment between staff and residents. Nurses being forced to stay after shift over because of call offs and ED promises bonuses but does not pay them and laughs about not paying employees who leave.

StoryPoint Response

Hello, Thank you for sharing your feedback. We are glad to hear that the team and residents are welcoming and that you feel supported in that aspect. However, we are concerned to hear about the issues you’ve raised regarding management and your employment concerns and want to address them directly to ensure a better working environment for everyone. We would appreciate the opportunity to connect with you and learn more about your experience so we can work on resolving these matters. Please call our HR Business Partner, Kristyn Nowlin, at 810-220-2671 to discuss your feedback and concerns further. Thank you again for sharing your feedback.

Explore other reviews about StoryPoint

5.0

Apr 24, 2026

Wellness director

Recommend

CEO approval

Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

StoryPoint Response

2mo

Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!

1.0

Jul 21, 2026

Care manager

Recommend

CEO approval

Business Outlook

Pros

Their new buildings look nice

Cons

They hire young, inexperienced unprofessional managers that wear open toed shoes, sleeveless shirts, sweatshirts and jeans. As a caregiver I was forced to be on call once a week if someone did not show up for their shift without any extra pay or bonus. I shouldn't be responsible for anyone else's schedule but my own. I made 16.25 an hour. Management needs to cover shifts not me. They make two to three times what I make and have more investment than i do. Your basically punished for showing up to work because if someone calls off its your problem not theirs. They have no right to dictate my life after my shift ends. I cant make plans, have a drink or do anything if its my turn. UNPAID to sit and wait. Again the good workers get punished and have to take the fall for the lazy ones. Management should be working the floor. I have two jobs and I cannot be on call for one when im at another.

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