Great Owners but Challenging Process & Service - Manager StretchLab Employee Review

1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Hard working & knowledgable flexologists. Grand Rapids is a great community. Owners are super nice people - very sweet family. New Franchise to Michigan. Beautiful studio's and quality products (expensive for a reason). Well educated and well trained flexologists - great group of professionals. I loved working with them! Great members! Everyday I was blessed to see smiles and get hugs! East Grand Rapids location is in an excellent neighborhood.

Cons

New business to Michigan so the area didn't know what it was. Corporate office is in California. It was also challenging selling expensive memberships with a 3 month commitment. Long shifts. Benefit package wasn't as expected. . California micro managed the GM's work day in a 9 hour schedule for an 8 hour shift (?) I often worked 10 hours.

Explore other reviews about StretchLab

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and can be rewarding once clientele is established.

Cons

Last minute cancellations and pay depends on schedule

3.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can earn tips, you can set your schedule for the most part, chill work environment depending on location

Cons

Franchises have different rules, our franchise only paid flexes when they were actively stretching someone and if you get a no show you have to write down what you did to “contribute to the company” during that time, some weird practices on corporate/admin side of things

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