Proceed with caution - Sales Manager Sunglass Hut Employee Review

1.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great discounts, perks, contests, and benefits

Cons

Overworked and underpaid Pay is not competitive, commission is extremely low for the high profits they make Absolutely no work life balance, chronic burn out is the norm among full time employees Your store could be understaffed, and you are treated as though it is your fault when the reality is they don't pay enough to retain or attract new employees. The expectation is that you, while working full time, should spend your limited time off looking for new hires.... and when you are unsuccessful in finding new people, you get threatened to be written up. New hires are paid significantly more these days than those who have stuck around for years. Some people in the company get special treatment, while the rest are left on their own to struggle. Lots of meetings that could have just been an email. Some customers are extremely rude, hostile, and aggressive. Upper management always treats the customers as if they are correct and then is demeaning towards you about the situation. Safety is a concern as theft is a reoccurring issue.

Explore other reviews about Sunglass Hut

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission is good especially for busy days. Good work culture. Supportive DEI practices.

Cons

Mandatory holiday coverage is inconvenient.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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