Sunglass Hut reviews

3.5

56% would recommend to a friend

(3,653 total reviews)
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Francesco Milleri

52% approve of CEO

45% positive business outlook

Sunglass Hut has an employee rating of 3.5 out of 5 stars, based on 3,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunglass Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Good contests to win sunglasses

Cons

Horrible upper management!!!! Plays favorites and has no concern for employees. Has corporate meetings at wonderful places all over the U.S. But pays part time people almost nothing. Managers dont get breaks and our stuck covering 8 to 12 hour shifts a day alone. This was hands down one of the worst companies Ive ever worked for.

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product and the Loss Prevention team was somewhat supportive.

Cons

Everything else. Long hours, ppl calling out and you having to work 7-10 day stretches and 13 hour shifts. No support from the “Regional Manager” (which is just a fancy title for a District Manager with more stores than a traditional DM). The RM picks her favorites and if you are not a favorite of hers, prepare to feel overworked and undervalued. It takes months to catch on to the many many unnecessary apps and Leonardo Lessons so also be prepared to always need a partner from another location to assist you in navigating your job. Customers will steal and it will give you extra work to do. They don’t care if people steal but will eventually blame you for any losses. Too many conference calls and they expect you to take calls on your personal and off days. There was just zero respect for work/life balance. This was by far, my worst retail manager experience.

1.0
Dec 5, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Fun customer base to work with. Being involved with the Fashion Industry at the eyewear level.

Cons

I had worked for Sunglass Hut for close to 20 years. Once Luxottica took over the passion and ability to successfully grow was taken away. When it comes to upper-management.watch what you see and do not listen to what they say it the best advice. As stated in other Luxottica reviews this company hires upper management that has no loyalty to the dedicated lower management and associates. Regionals are not there to motivate you, but to get rid of you (There is a very high turnover). You will work until you are ready to drop from exhaustion. When I left this Company, I had close to 400 hrs. of PTO that I could never use (When I told the Regional that I was exhausted and was ready to drop from constant 60-70 hour work weeks, he said "You need to be in the store making sales not going on vacation"!!! Corporate supports all negative actions from the Regionals, do not waste your time calling HR. HR informs the Regional of the call and issue......this is your nail in your employment coffin.

Viewing 1 - 3 of 3,653 Reviews

Glassdoor has 4,016 Sunglass Hut reviews submitted anonymously by Sunglass Hut employees. Read employee reviews and ratings on Glassdoor to decide if Sunglass Hut is right for you.