Sunglass Hut reviews

3.5

56% would recommend to a friend

(3,654 total reviews)
avatar

Francesco Milleri

52% approve of CEO

45% positive business outlook

Sunglass Hut has an employee rating of 3.5 out of 5 stars, based on 3,654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunglass Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Honestly great associates & made wonderful memories. People really wanted to work hard & help each other.

Cons

Management & leadership…the store director was extremely disorganized & unfair when it came to his associates. Key holders are taken advantage of and told “it’s a resume booster” yet they’re expected to over perform, run a sales floor on top of having to sell to make sure they’re making enough money, & do management work. Raises and promotions were talked about all the time yet no one wanted to help you grow and further your career. On top of all of that mental health was never taken seriously and whenever someone reported something to HR they either ended up fired or targeted as long as they continued to work there. You’re extremely overworked while the managers take weeks off from work. Unqualified people were being promoted while hard working associates wanting to always grow and pushing for a promotion are left with nothing.

2.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s easy and you get free eye exams.

Cons

Denied unemployment to all PT at my store last year. Took away health care from all PT company wide in the MIDDLE of the pandemic. Demand that you are available in the middle of the work day in the middle of the work week for online education, even if you only work for SGH once a week - this is inconsistently enforced from manager to manager, as I refused to gamble my full time job that provides health insurance to attend these completely uninformative education sessions and was forced out of the company for it, the SGH at the next mall over doesn’t enforce it at all. Too much commitment is expected outside of available hours of employees that they demoted, took away benefits from, and only pay $10/hr. They say “inclusive” but denied my coworker his licensed support animal (a 15year old 3lb dog that slept in the back room the whole shift at a dog friendly mall), and they were economically insensitive to employees by demanding they bought new clothes after they demoted our entire store in hours, benefits, and pay.

2.0
Jan 20, 2021

Not My Favorite Job

Recommend
CEO approval
Business Outlook

Pros

- discount - sometimes there were sale promotions where you could get free sunglasses if you sold enough sunglasses - commission

Cons

- it felt like they wanted me to constantly be in customers' faces, even if the customer just wanted to browse or wasn't looking for something specific - it felt like they only cared about making tons of money - not very good pay for the amount of work expected - often the only one working in the store at night which was really difficult and stressful at times - so many training modules all the time

Viewing 13 - 15 of 3,654 Reviews

Glassdoor has 4,017 Sunglass Hut reviews submitted anonymously by Sunglass Hut employees. Read employee reviews and ratings on Glassdoor to decide if Sunglass Hut is right for you.