Company is Financially GREEDY. - Store Manager II Sunglass Hut Employee Review

1.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

50% Discount on SOME brands

Cons

- Horrible commission structure (New for 2024 - Impossible goals - Disposes of Tenured employees with zero notice - Leaves stores in a state of disrepair and defers maintenance requests - No lunch breaks EVER - Every single major and minor holiday is a blackout date - Managers must work every Saturday and Sunday - Zero work life balance - High workload/ Low pay - Revolving door of managers who actually know their worth, leaving for better opportunities - Zero bonus opportunities - Store not rewarded for online orders (ruining conversion) - Forces employees harass customers into sales through what’s known as the FIVE NON-NEGOTIABLES - Places brand new associates with zero experience in potentially dangerous shoplifting environments - Allocates 12 hours to onboard employees to be keyholders - Refuses to address product shortages during busy months in specialized markets but allocates plenty of product during slow months. - No opportunities for promotions

Explore other reviews about Sunglass Hut

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission is good especially for busy days. Good work culture. Supportive DEI practices.

Cons

Mandatory holiday coverage is inconvenient.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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