Region you work makes a difference - Sales Associate/Key Holder Sunglass Hut Employee Review

2.0
Jul 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere for the most part. Good way to work on sales skills

Cons

Certain stores have hard capped hours leading to individuals having absurdly low numbers of hours per week. 4-8 over two weeks. No real focus on mentoring or coaching trained to do the job and that’s it. But that’s also retail generally. Depending on the region you work that will shape your experience. Different regional managers different values, mine unfortunately was on the rougher side when it came to things like that and it showed in the quality of store mangers and general business practices that were pushed and accepted.

Explore other reviews about Sunglass Hut

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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