Do not recommend this unethical for porfit company - Physcial therapist Symbria Employee Review

1.0
Nov 9, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay was competive for the Pittsburgh market for both FT and the PRN position. Everything else was bad.

Cons

You are expected to run all day from patient to patient to get your minutes in. No support staff, no support from management who were in endless meeting or attempting to treat patients themselves because of high turn over of therapy staff. Encouraged to do concurrent treatments to get more billable minutes. Big push for billing patients for all you can--ultrasound often added on to patients to increase billable minutes. You are pushed to get higher productivity. No pay for holidays, you are expected to work on holidays at your regular pay. The whole "employee owned" deal is just a way of getting out of contributing to your 401 K. Health plan also not good. Very questionable ethics. Frequent turn over of the staff, staff who remainded were unhappy and stressed.

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Symbria Response
5mo
Thank you for sharing your feedback. We take concerns about workload, support, and ethical practices very seriously. Our goal is to create an environment where employees feel supported and empowered to provide exceptional patient care. We understand that productivity expectations can feel challenging, and we regularly review these standards to ensure they are realistic and aligned with industry benchmarks. We also strive to provide adequate support and resources to our teams and recognize that staffing challenges can impact this experience. Your feedback regarding management accessibility and staff turnover is noted, and we are committed to improving communication and support across all levels. Regarding treatment practices and billing, we want to emphasize that patient care and ethical standards are our top priorities. We do not encourage unnecessary services and continuously monitor compliance to ensure integrity in all aspects of care. We also review our benefits and policies annually, including holiday pay and retirement plans, to remain competitive and meet employee needs. Your input is invaluable in helping us identify areas for improvement. If you would like to discuss your experience further or share additional suggestions, please reach out to us at askhr@symbria.com. Thank you for your dedication and for bringing these concerns to our attention.

Explore other reviews about Symbria

5.0
Feb 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health work environment, well run organized company which is employee owned.

Cons

I have none to add

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros? You get a paycheck.

Cons

Micromanaging from higher ups. Unrealistic expectations for productivity given the staffing, support, and patient skill level. Significant pressure on staff to clock out while working to save productivity. Treatment time to the bare minimum so patients who need more therapy don’t get more. Spreads staff as thin as possible then complains when they can’t meet expectations. And somehow convinced employees to lie on Glassdoor to write 5 star reviews to get their ratings up because I’ve never met a single employee for this company who even thinks this company is mildly good let alone worthy of five stars. Every five star review since January is suspicious to me.

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