Being a Navigator isnt great - Wellbeing Navigator Symbria Employee Review

2.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is good and the Wellbeing department is well run.

Cons

As a navigator you are given all the work that therapy doesnt want to do. If you take a day off you will still get calls on getting people set up for therapy. Be a wellbeing specialist it is way better.

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Symbria Response
5mo
Thank you for sharing your feedback. We appreciate your honesty and understand that the Navigator role can feel challenging at times. Our goal is to ensure responsibilities are distributed fairly and that every team member feels supported. We will review the concerns you’ve raised regarding workload and expectations, as well as the process for handling tasks when team members are out, to identify opportunities for improvement. Your input is valuable in helping us create a better work environment. If you’d like to discuss your experience further or share additional suggestions, please reach out to us at askhr@symbria.com. Thank you for your dedication and for bringing this to our attention.

Explore other reviews about Symbria

5.0
Feb 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health work environment, well run organized company which is employee owned.

Cons

I have none to add

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros? You get a paycheck.

Cons

Micromanaging from higher ups. Unrealistic expectations for productivity given the staffing, support, and patient skill level. Significant pressure on staff to clock out while working to save productivity. Treatment time to the bare minimum so patients who need more therapy don’t get more. Spreads staff as thin as possible then complains when they can’t meet expectations. And somehow convinced employees to lie on Glassdoor to write 5 star reviews to get their ratings up because I’ve never met a single employee for this company who even thinks this company is mildly good let alone worthy of five stars. Every five star review since January is suspicious to me.

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