Selling & bossing around clients - Territory Consultant TBHC Delivers Employee Review

We appreciate you having been part of the TBHC family; and also for taking the time to share your feedback with us and others. The experience you described does not match what we expect or hope to be the experience for any of our team members but we do want you to know that we appreciate you sharing it. We care and we want to always do what we can to be better. TBHC Delivers strives first and foremost to be a blessing – to our customers and to our fellow team members. We absolutely feel privileged each and every day when a customer decides to entrust part of their convenience store’s success to us as their foodservice distributor. The brand of products that we currently distribute, Hunt Brothers Pizza (HBP), has a proud and strong brand and we feel blessed to be in partnership with them for our customers. HBP’s brand strategies are intended to build the confidence in the products that we distribute and we appreciate their investment! Our customers are our partners; we do not franchise. We work with our customers to ensure that our partnership is successful – that works best when we are “in it” together, and when our investment in them of being their weekly foodservice distributor is matched by their engagement in the foodservice program they have invested in. TBHC Delivers takes great pride and care when we have a new Territory Consultant join our family. You will be the face of our Company to new and prospective customers. We believe in the training and development investment that we make with each individual and are very open to receiving feedback about that program. Part of our Mission is to pursue continuous improvement and those are not simply words on the wall; our relentless pursuit starts with Britt himself. We are always in pursuit of being SAFE! We love our team members and it’s important to us that everyone arrive home safe and healthy every night. It’s no secret that our organization drives a lot of miles every day and we are blessed with team members who take the responsibility for their own safety and the safety of others very seriously. Our primary goal is to coach our drivers on safe driving practices to make them better and to help teach safe driving behaviors. As part of being in the transportation industry TBHC must insist on compliance with specific rules, behaviors and laws where necessary. We realize that some folks may disagree with the way we design roles and responsibilities but are always open to team member feedback and make adjustments where it makes sense to do so across the Company. Our culture is one of two-way feedback and when we become aware of issues we want to engage to find a solution – at every level in the Company. We believe TBHC Delivers has something special to offer. We are not perfect, but we are constantly focused on being better than we were yesterday.