Could be great - Tech Support Expert TELUS Digital Employee Review

3.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and the raise after 60 days was helpful

Cons

The pressure on getting good survey scores; you’d sometimes have a disgruntled customer give a bad review for for a problem they’d been having for days and you just happened to be able to solve the problem.

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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