Avoid! Toxic, litigious, mediocre and sinister! - Manager TELUS Digital Employee Review

1.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some well-meaning employees there.

Cons

This organization is incredibly politically rotten to the point of extreme toxicity. There is no culture of innovation, and instead there is favoritism and lying - which is why there are numerous class action lawsuits currently active which are focused on Telus’ false claims of AI initiatives that never existed. Senior management is sexist, and there’s a culture of fear permeating the entire organization. Their customers are abandoning them left and right. Only consider a role there if you’re desperate… seriously.

Explore other reviews about TELUS Digital

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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