Call center job, nothing notable. - Social Media Content Moderator TELUS Digital Employee Review

4.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-Food trucks on different days of the week. -Great recreational areas for breaks, including gym. -Easy position, just need mental fortitude for repetitive tasks. -They offer to pay for your education if you qualify.

Cons

-Not a lot of room to grow career wise. Best to hone other skills and use this as a way to get by or stick by it for paid college if you can stick with them for years until completed. -No real mental health therapists for actual crisis. They also rotate the counselors so you are left to repeat what you’ve discussed previously with the other ones available to you at that time. Good luck keeping up metrics if you actually do breakdown and get put on a PIP.

Explore other reviews about TELUS Digital

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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