They do train you pretty good .they pay is ok. The hiring process is pretty quick and they have ok benefits.
Cons
They have NO employee /employer relationship. They say they are a" family " like company and there for their employees, that is not true .
TP Response
10y
Hi, we are sorry to hear that. We have many programs to train and develop our leaders in the company. We work very hard every day to deliver a better leadership team to all of our employees. It's very important for us to get as many feedbacks as we can to continue to improve. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiriy at http://goo.gl/QXXOAh. Best regards!
My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.
Cons
this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.