Great opportunities for young people - Call Center Agent TP Employee Review

4.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

For foreigners this company is perfect to start in Portugal. They pick you up from the airport, you get an apartment, you will have no costs. They explain you everything you need to know. You don't need to do any paperwork, they do it for you. The salary is good compared to Portuguese salary.

Cons

Paperwork is getting done really slow. They company and the structure is chaotic.

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TP Response
9y
Thank you for sharing your experience and for taking the time to write this comment. We’re very proud of our team which supports our numerous colleagues coming from abroad. 7.000 are being managed on a daily basis so delays may occur. We are putting a lot of effort to organize every process in the best way possible. Best regards!

Explore other reviews about TP

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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