High volume call center. Inbound mostly but they will put you on outbound calls if it's slow. Consultative sales - Inbound Sales Advisor TP Employee Review

1.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay. Great floor Walker's to help. Great potlucks. Great people to work with. New building is much larger with two cafeterias.

Cons

Half an hour for lunch break. Upper management lies about permanent position. They will say it's permanent when it's not. Strict rules about electronics on the call floor. Will fire you if seen with a cell phone. If you have a pay check mishap like I did. Good luck!

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TP Response
9y
Thank you for your honest review. Our goal is to provide our employees a pleasant experience while making sure our clients' customers' sensitive personal and financial information is secure.

Explore other reviews about TP

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Working from home -Great hours -Flexibility -Paid time off

Cons

-Legacy systems -No other cons

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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