Partiality with their agents - CSA - Customer Service Associate TP Employee Review

2.0
Nov 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Best Colleagues I have the only reason to work over there which I mentioned .

Cons

1st they hired you bcz they need employee and when they felt their need got full fill then they show you their real faces. If someone did some thing wrong with intentially they gave just another chance and if someone did without intention they do partiality ... I think for the everyone should have same policy.. but they don't follow their basics ... Even in the every department has some culprates. If you highlight this thing they put up questions to u, why you not speak earlier .. every higher authority people follow the dictator policy .. they will not support if you done anything by mistake if you have good links with you seniors then you Have chance for you can work over there..some of the seniors asking for bribe also if you give them only then they can support you otherwise they just pretend .I can't tell the whole think what they did to me ...but when you go there make good links for your bad time.

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TP Response
6y
Thank you for bringing this to our attention. Sorry to hear about your negative experience. We'd like to help you resolve your concern. Kindly send us a report at so we can address it properly. http://bit.ly/TPHR-newform. Thank you.

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Pros

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Cons

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3.0
Jul 9, 2026
Recommend
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Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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