Great company to gain experience and take elsewhere. - Premium Services Representative TP Employee Review

5.0
Nov 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Training, upward mobility and career oriented.

Cons

Working in an environment with unprofessional co-workers who don't take the job seriously.

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TP Response
6y
We are sorry to hear about your experience. May we request you to kindly share more details of your concern at http://bit.ly/TPHR-newform? Thank you.

Explore other reviews about TP

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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